Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies they reference, set the rules for your access to and use of paintersmansfieldma.com and any related site that links to them (the "Website"). Please review them carefully, as they control your legal rights and obligations.
By using the Website, you accept these Terms. If you do not agree, you must not use the Website. We may update these Terms or limit access at any time, with or without prior notice. Your continued use after changes means you accept the revised Terms. The Website is intended for users in the United States and its territories. You confirm that you are of legal age and satisfy these requirements.
Our Privacy Policy describes how personal information is collected and used and is part of these Terms. By using the Website, you acknowledge that you have reviewed and agreed to the Privacy Policy.
These Terms include a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is a technology platform that lets homeowners and consumers submit service requests to independent service providers that offer home improvement, maintenance, repair, renovation, and similar services ("Third-Party Providers").
We do not:
- Perform professional or home improvement services.
- Evaluate the quality, licensing, or legality of Third-Party Providers.
- Confirm regulatory or licensing compliance.
- Endorse or employ Third-Party Providers.
Using the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customers.
All use is at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you consent to our use of your information as explained in the Privacy Policy. You also expressly agree that we and Third-Party Providers may contact you by:
- Phone (including autodialed or prerecorded calls)
- Text message
- Postal mail
Message and data rates may apply. Consent is not required to make a purchase. You may opt out by following the instructions provided.
You agree that:
- All information you provide is true and accurate.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can enter into a binding contract and meet all of the following:
- Are at least 18 years old.
- Are located in the United States or its territories.
- Are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a business, you confirm that you have the authority to bind that business.
4. License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices. All rights not expressly granted are reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or engage in unlawful conduct.
- Scrape, hack, disrupt, or overload the Website.
- Collect user data for unsolicited contact.
- Make false or misleading statements.
- Copy, monitor, frame, or alter content without permission.
- Reverse engineer the Website or remove security protections.
We may suspend or terminate access without notice.
6. User Content and Feedback
You may submit content such as feedback, messages, and reviews. You keep ownership of that content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent that:
- You own the content or have the rights needed to share it.
- It does not violate any law or infringe the rights of others.
We may use feedback freely and without any obligation to you.
7. Links and Third-Party Sites
Any links to Third-Party Providers or other websites are provided only for convenience. We are not responsible for their content, policies, or business practices. Your use of those sites is governed by their own terms.
8. No Endorsement or Contracting
We do not endorse, verify, or guarantee any provider. Any quotes shown are informational only and not binding. Any agreement you enter into is between you and the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to contact you using automated technology, including phone or email. Consent is not required to buy services. See Section 2 for opt-out details.
10. Disputes with Third Parties and Release
Any dispute with a Third-Party Provider is strictly between you and that provider. You release us from claims arising from those disputes.
California residents waive Civil Code §1542; similar waivers apply where allowed by law.
11. Intentional False Information
Providing false contact or address information may create legal liability. You agree to indemnify us and affected providers for resulting losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrights, belongs to us or our licensors. No ownership interest transfers to you.
13. Reliance on Information
Information on the Website may be outdated, incomplete, or inaccurate. We make no guarantee that it is complete or correct.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some provisions survive termination, including disclaimers and arbitration requirements.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the fullest extent allowed by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some jurisdictions may not allow these limits.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising out of your:
- Violation of these Terms
- Content submissions
- Interactions with providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- Description of the work and its location
- Contact information
- Statement of authorization
False claims may result in liability.
19. Electronic Communications
You agree to receive communications electronically through email or Website postings. These communications satisfy any legal requirement that they be in writing.
20. Dispute Resolution and Arbitration
Disputes must be resolved through binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims ≤ $10,000 may be decided by written submission.
- No class actions or jury trials allowed.
- Arbitrator's decision is final and binding.
21. Choice of Law and Venue
Delaware law governs these Terms.
Any dispute not subject to arbitration must be brought in the state or federal courts located in Delaware.
22. International Use
The Website is operated from the U.S. If you access it from outside the country, you do so at your own risk.
23. Force Majeure
We are not responsible for delays or failures caused by events outside our control, such as natural disasters, war, or power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Claims related to the Website must be filed within one year unless a different deadline is required by law.
26. Severability, Waiver, and Entire Agreement
If any provision is found invalid, the remainder will stay in effect.
Headings are included for convenience only.
These Terms and the Privacy Policy form the complete agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
No third party has rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
